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Terms Of Service

Once your service started, You hereby agree and acknowledge our terms of service.

Reminder
For the benefit of all our clients, we have some rules and regulations regarding our services. It is important that you follow them, we have tried to make them as clear, short, and easy to read as possible. In this document, “your service”, “clients”, and similar terms refer to any service you provide, rented from us. “We”, “Company” refers to us; HostBoring.  

By purchasing any service from our website and online store, you accept and agree to be bound by our Terms of Service. We reserve the right to cancel, suspend, or terminate any service provided with or without a refund or notice/warning for any reason. We also reserve the right to modify our Terms of Service at any point in time with/without informing you. It is up to you to periodically familiarize yourself with the recent Terms of Service. If any client does not comply with the new Terms of Service modifications, their service will be terminated at our discretion.  

General
We reserve the right to terminate your server with no possibility of a refund if your operation exceeds our Terms of Service. You are safe and we will be responsible for your server if you comply with our fair use policy.  

We reserve the right to change our Terms of Service at any time. It is your responsibility to keep up to date with our Terms of Service.  

  • If we find your server using any sort of system to bypass the limits put on your servers such as RAM or security, your server is subject to being terminated without refund.  
  • We reserve the right to terminate any service at any time without the possibility of a refund. Hopefully, we will not have to do that.  
  • Stricly prohibited to use our services to do anything that would be deemed illegal in the jurisdiction of Malaysia or your country of residence.  
  • Do not use your service to disrupt or interfere with any other HostBoring service. Additionally, do not use our service to disrupt or interfere with any other service on the internet.  
  • Pornography and pornographic-related merchandising are prohibited under all Company services. This includes sites that include links to pornographic content elsewhere. Further examples of unacceptable content or links include pirated software, “hacker” programs, anonymous/public proxies, proxy services, P2P file sharing, Torrent sharing/seeding, archives of “Warez Sites”, game rooms or MUDs, IRC Bots, IRC, Egg Drop programs, any kind of illegal software or shareware. Additionally, sites offering online gambling, casino functionality, sportsbook betting (including offshore), and Internet lotteries are prohibited. 
  • You cannot use the provided disk space as backup storage, medium for file transfer (via FTP, HTTP and etc.) or file sharing storage.
  • Violations of the rights of any person protected by copyright, trade, secret, patent, or other intellectual property or similar laws or regulations, including, but not limited to, the installation or distribution of “pirated” or other software products that are not appropriately licensed for use by clients. 
  • Actions that restrict or inhibit any person, whether a client of Company or otherwise, in its use or enjoyment of any of the Company’s Services or Products. 
  • To use our service, you must be at least 17 years of age.  
  • We do not sell, trade, or otherwise transfer with clients from a country that is prohibited and fall under the business sanctions list in Malaysia and Singapore.
  • Clients can have up to 5 products in one account.
  • Multiple accounts are not allowed.

Please use common sense. If you think that something you are doing could get you into trouble, it probably will. 

Prohibited Uses of Services and Products
In addition to the other requirements of these Terms Of Service, you may only use the Services and Products in a manner that, in the Company’s sole judgment, is consistent with the purposes of such Services and Products. If clients are unsure of whether any contemplated use or action is permitted, please contact the company as provided above. By way of example, and not limitation, the uses described below of the Services and Products are expressly prohibited. 

Fair Use Policy
Services provided by us are not explicitly limited by bandwidth, CPU, or disk space; however, we do have restrictions on this. Disk space is “unlimited” to store material related to your services. 100 GB of user data is fine. Hundreds of copyrighted music, movies, or games are not.

Your server disk space can only be used for server data. On unlimited disk space, we offer quote disk space access; however, the disks in servers are not unlimited, so you may become limited if a hard drive begins to fill.

All packages are subject to the following limitations: Server size, CPU power, amount of RAM, etc. If the plan limits are exceeded, you may need to reduce the load on your server. Your server may slow down or crash until resources are released or more resources are added.

Overuse of server resources, you will be given a warning for each time of overuse. Once 3 times has been set off, your server will be permanently suspended with no refunds. More sources may be added by upgrading the package.

We reserve the right to change the package limits at any time. 

Risk Disclosure
We will not be responsible for any damage that causes your business may suffer. We make no warranties of any kind, expressed, or implied for the services we provide. We disclaim any warranty or merchantability or fitness for a particular purpose. This includes loss of data resulting from delays, no deliveries, wrong delivery, and any service interruptions caused by HostBoring and its employees. 

  • No liability in Client’s business transactions which included business malfunction, trading profit losses etc.
  • No liability for any internal and external services interruptions resulting from downtime, low latency, or any cause whatsoever.
  • Profit losses are part of the risk while clients participate in any trading activities and business activities, including, but not limited to, forex trading, cryptocurrency, communities trading and eCommerce Trading etc.
  • No liability for Losses Due to Hacks, Fraud, Third Party Invasion, Or Malware 
  • No liability for any losses incurred to clients due to hacks, fraud, 3rd party invasion or malware from your cryptocurrency wallet (hot/cold).
  • We do not hold client usernames and passwords or other login information required to access your account directly or indirectly. 
  • No liability on technical risks such as information security incidents, cyberattacks, password theft, service outages, and more.

You accept the risks of financial losses incurred due to the failure of information, communication, electronic, and other systems. You accept the risks of financial losses that can occur due to hardware and software malfunction and poor communication on the client’s side. Clients bear responsibility for their financial losses. 

Force Majeure
We hold no responsibility for any activity of the third parties, which may influence the cooperation between HostBoring and clients. You accept the risks of financial losses incurred because of force majeure circumstances:

  • Hostility
  • Terrorist acts
  • Acts of God
  • Trading halts at financial markets
  • Sharp decrease of liquidity caused by financial market instability
  • Currency interventions
  • Legislation changes
  • Changes in the conditions of other parties, etc.

We shall not assume responsibility before clients for any actions, inactions, or omissions of a third party and any losses incurred by clients because of actions, inactions, or omissions of a third party unless such losses directly arise from HostBoring’s wilful default or fraud or gross negligence. We shall also bear no responsibility or liability for unfavourable consequences for clients due to the insolvency/bankruptcy of a third party. 

Security/software

  • We have rules that prevent you from sharing your account, we assume that any use of your services to violate these rules was done by you; therefore, it will be you and your service that will be penalized.  
  • Furthermore, do not use your service to exploit flaws in our software or hardware or the software or hardware of other Internet services. Once detected, your server will get terminated, your account will get blacklisted, and no refunds will be given.  
  • You agrees to take all reasonable, necessary, and prudent steps to protect client’s log-in ID and password. 
  • You agrees to maintain client’s computing equipment responsibly, including running virus software. 
  • Uploading a virus or malware to our server will result in account termination. 

HostBoring User Account

Personal Account Subscriptions

  • You may have up to only 5 HostBoring Services in a single account.
  • We reserve the right to terminate any of your services once you are against our Terms Of Services.
  • Your account is non-transferable and cannot be sold separately or in conjunction with the sale of an existing site or business.

Business Account Subscription

  • Limitation of Personal Account Subscriptions Services is excluded from Business Account Subscription.
  • You must provide proof or evidence of the business the client is currently engaged in.
  • You are responsible for all activities that occur under your account, regardless of whether the activities are authorized by you or undertaken by you, your employees, or a third party (including your contractors, Agents, or End Users), and we, HostBoring are not responsible for unauthorized access to your account.
  • You ensure that Your Content and your and End Users’ use of Your Content or the Service Offerings will not violate any of the Policies or any applicable law. You are solely responsible for the development, content, operation, maintenance, and use of Your Content.
  • You ensure to not make or give any false or misleading representation, warranties, claims, or other promises about the price, quality, value, inclusion, deliverability, or availability of any of the Services beyond those contained in the terms and conditions. We reserve the right to suspend or cancel your account for non-compliance with these terms.
  • We may, at our sole discretion, grant you access to your accounts.
  • Your account is non-transferable and cannot be sold separately or in conjunction with the sale of an existing site or business.

Referral Program

  • Referrers must respect the spirit of the Program by only referring real individuals who meet the requirements of these Terms Of Service. Referrers cannot refer themselves. For example, a Referrer may not create multiple or fake accounts with HostBoring or participate in the Program using multiple or fake email addresses or identities.
  • Referral Promo Code only eligible for website payment.
  • Referrer shall receive one (1) 30% Promo Code per referral. Terms Of Service Applied.
  • Referrer will only receive Promo Code when referee subscribe to one of HostBoring Services.

Payment

  • Services are not activated until the first payment is received. 
  • If you do not renew your service before it expires, you have a one (1) day grace period in which you can pay the invoice for overdue service without disruption or penalty. Beyond this period, your service will be suspended until paid for. You can renew your service by pressing the “Renew Server” variations.  
  • After one (1) day, without payment, your service will be terminated, thus deleting your files from our server after seven (7) days.  

Subject to the terms and conditions of this Agreement, you acknowledge that all prices and fees for the Available Services are subject to change from time to time, and at our sole discretion.

Refund Policy

  • We strictly do not offer refunds once a subscription has been set up. If you wish to cancel your subscription or request for a refund, you must contact our Ticket Support within the first 14 days of the initial order placement. 
  • A refund will not be eligible for clients that have breached any Terms Of Service or whose account has been terminated or suspended as a result of any breach of Terms Of Service. Clients who use derogatory language towards our Customer Support are not eligible for a refund as they have violated our Terms Of Service.
  • We have the rights to deny refund requests depending on the request at our own discretion. Refunds are only offered when the Client is experiencing technical problems, the final decision is granted by HostBoring’s sole discretion. Refunds will be subject to a 10% transaction fee.

Violations

  • In violation of these Terms of Service, we may attempt to provide warnings via Shopee; however, this is at our discretion. 
  • Generally, any violation of these terms can result in account suspension termination or closure without refunds.  
  • Any attempt to exploit any part of our system in any way will result in account suspension, termination, or closure without refund.  
  • Any client who violates our system or network security or is extremely overloaded / overloaded with the server’s resources on purpose is subject to criminal and civil liability, as well as immediate account termination. There will be no refund once termination has occurred. Examples include, but are not limited to, the following: 
  • Unauthorized access, use, probe, rootkit or scan of systems, security or authentication measures, data, or traffic. 
  • Interference with service to any user, host, or network, including, without limitation, email, bombing, deliberate flooding, attempts to overload the system, and broadcast attacks. 
  • Forging any TCP/IP packet header or any part of the header information in any email or newsgroup posting. 
  • Editing server_core_do_not_delete.bat without our permission is in our Terms of Service. This may result in a warning account, suspension, termination, or closure without refunds. 
  • Any attempt to undermine or cause damage to HostBoring’s servers or another client’s web presence or service availability is strictly prohibited. Any violation of the above Terms of Service will result in grounds for account termination, with no refunds given; we reserve the right to remove any account without prior notice. Violation of these Terms of Service may result in legal action. 
  • For each violation, we will give 1 warning depending on the severity; if 2 warnings occur, the account will be suspended and terminated. No refund will be given. 

Systems and Networks

  • Introduction of malicious programs to the HostBoring network or server (viruses and worms, etc). 
  • Effect of security breaches or disruption of Internet communication. Security breaches include, but are not limited to, accessing data of which clients are not an intended recipient or logging into a server or an account that clients are not expressly authorized to access. “disruption” includes, but is not limited to, port scans, flood pings, packet spoofing, and forged routing information. 
  • Execute any form of network monitoring that will intercept data that are not intended for client’s server. 
  • Avoid user authentication or security of any host, network, or account. 
  • Interfering with or denying service to any user other than client’s host (for example, denial of service attack). 
  • Using any program, script or command, or sending messages of any kind designed to interfere with or disable a user’s terminal session, by any means, locally or over the Internet. 
  • Create an “active” full-time connection on a company-provided account using artificial means that involve software, programming, or any other method. 
  • Any attempt to circumvent or alter monitoring, bandwidth tracking or utilization reporting, or other actions which have the effect of complicating the normal operational procedures of HostBoring, including but not limited to altering, removing, or in any way modifying, or tampering with HostBoring created log files.  
    • Any action which we determine, in its judgment, will reflect poorly on us or negatively impact its operations. 
    • Any action that the Company deems to be an unacceptable use of resources, business practice, or otherwise unacceptable to HostBoring.

Customer support

  • We promote a mutually professional relationship with its clients. Abusive, threatening, obscene or otherwise harassing communications with agents of the Company, via telephone, email, online chat, or other means will result in immediate account termination notwithstanding any other terms of this agreement. Violation of this agreement or any section of this agreement will result in refund ineligibility. 
  • You acknowledges that the Company cannot provide technical support for any software and/or script that the you installs, other than variable name changes. The company provides technical support for only Windows Virtual Private Server (VPS) hosting issues. The Company shall be the sole arbitrator on what constitutes a “Windows VPS hosting” issue. 

Interruption of service
You hereby acknowledge and agree that HostBoring will not be liable for any temporary delay, service outages, or interruptions of the Services. Furthermore, we shall not be liable for any delay or failure to perform its obligations under this Agreement, where such delay or failure results from any act of God or other cause beyond its reasonable control (including, without limitation, any mechanical, electronic, communications, or third-party supplier failure). 

Maintenance
You acknowledge and agree that we reserve the right to temporarily suspend services to maintain, repair, or upgrade its systems and network. We will use our best efforts to notify you of pending maintenance; however, at no time are we under any obligation to inform you of such maintenance. 

Cancellations
You may close your account and completely delete your data from our website. Your server data will be stored for up to 7 days before it is completely removed from our server.

Server Management
We will not be responsible for any data lost or bugs caused by world failure.  

You agree that, except as otherwise expressly provided in this Terms Of Services, there shall be no third-party beneficiaries to this agreement. 

Disclaimer
We will not responsible for system downtime, crashes, or data loss. Certain equipment, routing, software, and programming used by HostBoring are not directly owned or written by HostBoring. Furthermore, we have no responsibility for the use of our clients’ accounts. If any terms or conditions are not followed, the account in question will be automatically deactivated. We reserve the right to remove any account without advanced notice for any reason without restitution as HostBoring sees fit. We retain the right to change any or all of the above policies, guidelines, and Disclaimers without notification. 

Windows Virtual Private Machines (VPS)
All services provided by us are to be used for lawful purposes. This includes, but is not limited to, copyrighted material, material we may judge to be threatening or obscene. You, clients, agree to indemnify and hold harmless HostBoring from any claims resulting from the use of our services. We have not responsible for our service client activities. We will suspend your Windows Virtual Private Server (VPS) immediately if we receive any complaints or find out you are running the service below: 

Remote Desktop Protocol (RDP) & Open Port Risk
Unrestricted port access. RDP connections almost always take place at port 3389*. Attackers can assume that this is the port in use and target it to carry out on-path attacks, among others. Remote Desktop Protocol is not guaranteed safe, you do acknowledge the RDP risk and we, hostboring.com do not cover any damage or loss caused by RDP break-in.

Storage & Storage Add-On
A new partition will be added to Windows Virtual Private Server (VPS).
The partition will be deleted permanently if you did not manage renewed Storage Add-On within 7 days of expiration. Windows Virtual Private Server (VPS) will be restarted to add a new partition, files, data not saved or lost will not be covered by HostBoring.

You cannot use the provided storage as backup storage, medium for file transfer (via FTP, HTTP and etc.) or file sharing storage.

Plan Customization
We reserve the final rights to determine the specifications, subscriptions renewal, pricing etc.

  • Windows VPS Malaysia [Custom Plan]
  • Minecraft Server Hosting [Custom Plan] 

Minecraft
The below Terms Of Service are for Minecraft Services only.
By purchasing a Minecraft server from HostBoring, you agree to Mojang’s end-user license agreement.  
If your server is found to violate Mojang’s EULA, your server may be suspended until you have removed the violating content from your server.  

Unlimited disk space/bandwidth
This means that we do not charge according to the amount of disk space or bandwidth you use, but we do require all clients to be fully compliant with our Terms of Service and to utilize only disk space and bandwidth in normal operation.

However, if your service usage or content presents a risk to the stability, performance, or uptime of our servers, data storage, networking, or other infrastructure, you may be required to reduce the load, upgrade your current plan, or we may take action to restrict the resources that your server is overusing. 

If your service is using an excessive amount of disk space, we may thoroughly investigate your storage. If you are found to be using excessive disk space for material not related to your service, we will send you warnings via Shopee. If you don’t fix the problem, we’ll start deleting files irrelevant to your service.  

  • You may only use their service to store a maximum of five backups of their service at one time. Any additional backups must be stored externally. How to store backups externally, please refer to Starter’s Guide. 
  • The total size of all backups under your account should not exceed 25GB. Any additional backups must be stored externally.  

We provide one type of backup, Normal Backup. These are requiring you to be using our panel’s file explorer functions, you may directly download the file from the panel.
Exceeding any terms of our Fair Use Policy may result in the infringing files being automatically removed. We do not allow the following plugin(s) / mod(s) to be used on our services: 

  • PerfectBackup 
  • BukkitHTTPD 
  • BukkitTelnet 
  • WorldBorder  
  • Plugins / Mods that give auto-backup function 

Game Panel Username
You can’t change your Game Panel Username. However, if a problem exists. Contact our customer service. 
Create Support Ticket​ – HostBoring (hostboring.com)

Data Protection
We protect your server data. However, we will not be responsible for any loss of data or any damage resulting in loss of data. 

Ram Usage
-Xmx only limits the memory usage of the application if the memory is correctly served. The JVM needs to also allocate memory to itself, which will probably use a higher memory usage than the -Xmx specification. 

Ram limits -Xmx is not a max cap, it only limits the heap allocation. Stack and program memory can take up space above the heap max.  

On our 4GB package plan. You will receive less than 4GB on the server start command. This is because java does not hard limit your server‘s ram. However, your server ram usage will still exceed and become 4GB total use or more than that at the end. 

https://hostboring.com/wrong-server-specification-in-control-panel/


APPLY TO ALL SERVER PACKAGE  
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