Renew your service on our Website Gateway or Official Shopee Gateway.
Renewing via Website Gateway
- Select the plan that you’re currently on.
- Click on the “More Info…” button.
- Click the “Select Plan” button.
- Select according to your previous plan, such as Specifications, Storage Add-on, etc.
- This step is important. Instead of New Server, select Renew Server on “Types of Subscriptions (New Server/Renew Server)”.
- Fill in your name and Payment details. Click on the reCAPTCHA and press on the pay button.
- Your service will now be renewed within 48 hours.
Renewing via Shopee Official Gateway
- Select the plan that you’re currently on.
- Select according to your previous plan, but with the “RENEW” word on the variation.
- Click the period that you want to renew. (Eg: 2 Weeks/1 Month/3 Months)
- Click on Add to Cart / Buy Now
- Proceed with the payment with Shopee.
- Your service will now be renewed within 48 hours.
Note
Renewing before the expiry date is possible and will always be recommended to avoid service interruption.
FAQ
Q: My service is set to expire on 12-12-2023, and I plan to renew it before that date. When will my next billing cycle begin?
A: If you renew for one month, your service will be extended until 12-01-2024.